A Comprehensive Casino.com Review

The domain name couldn’t be more fitting if it tried; Casino.com is all about bringing you, the player, great games online. In our review, we’ll test the website, the selection of products available, as well as examine the details of the welcome bonus and all security measures used to keep you safe while you play. Here are some of the highlights of the site:

  • Fully-Licensed Operator UK Gambling Commission
  • World-Class Live Gaming from Playtech
  • Secure and Easy Payments SSL Encryption
Bonus for July 2020:
100% up to £100 + 200 free spins
PayPal + 10 more payment options Boku Pay by Mobile Visa Maestro MasterCard Neteller paysafecard Eco Card My Citadel Skrill ecoPayz

Full T&Cs apply. *New customers. Spins: 20 on registration, 180 after deposit, winnings given as bonus funds, 20x wagering. Spins and bonus wagering on Age of the Gods games only. Welcome bonus: £20 min deposit, max bonus £100, wagering 40x. Game weighting applies. Betting limits: slots - £5 all other games – 10% of bonus amount. T&Cs apply

Background to the Company and Site

The domain is run by the industry giant, Mansion Europe Holdings Ltd, which also operates Mansion Casino. This means that the company behind the site brings years of experience and has several major awards to its name, including Online Casino Operator of the Year 2018 at the International Gaming Awards. Casino.com started out life as a marketing site before being bought over and transformed into a one-stop shop for slots and table games in 2007.

The operator is all about no-nonsense gaming whenever possible, and the website shows this aim throughout. The branding and colour-scheme are pleasant on the eyes, but not too distracting. There are a few photos of beautiful women adorning the top banners, which isn’t exactly necessary. However, in the gambling industry, we still have to accept some use of the “sex-sells” approach to marketing.

Contact Operator Details Games Compatibility with devices
Telephone: 0800 901 2483 Company: Mansion Europe Holdings Ltd Slots: 214 slots, 57 jackpots . PC / Notebook: Download, Instant
E-mail: support@casino.com Company headquarters: Suite 901, Europort, Gibraltar GX11 1AA Roulette: 21, Age of the Gods Roulette, 3D Roulette . iPhone iOS 9.0
Live Chat: Not Available Licensing: UK Gambling Commission Blackjack: 15, Blackjack Pro, Blackjack Switch . iPad iOS 9.0
Contact Form: Not Available Licence Number: 39448 Video Poker: 16, Jacks of Better, 2 Ways Royal .Android Not Available
Callback Service: Not Available Technical Audits: Thawte Other Games: 3 Card Brag, Sic-Bo, Baccarat . Windows Phone: Not Available

We have been inundated with queries about the operator as it grows in popularity across the UK. So, now that we have had a chance to carry out our full Casino.com review, we have answered some of the most frequently asked questions below.

Frequently Asked Questions

What games are available at Casino.com?

The first thing to know is that this is one of the many great Playtech caisnos on the market, and as such, the vast majority of titles available come from this one developer. This does mean that the number of products on offer is significantly lower than at certain online gambling destinations. However, as they are provided by Playtech, each and every single game is of the highest quality. There are no fillers here, and the return to player (RTP) rates are excellent across the board. If you are simply looking for a site with a massive library, then head over to our Dunder review. You can find more than 200 slots in the Casino.com games library, and a decent range of table games to boot. With highlights like Age of the Gods Roulette and 3D Roulette, the offering has to be up there with the best roulette casinos. Unfortunately, there aren't that many blackjack games available, but this is not particularly unusual, as one or two excellent variants will satisfy far more than a whole wheen of mediocre and poorly-crafted games. If you want to learn more about casino games and how to spot the best products, click here.

Is there a decent Casino.com bonus?

UK residents over 18 years old can enjoy a Casino.com bonus of 100% match up to £100 on their first deposit on the site. As soon as you register, you will also receive 20 free spins to be used on any of the popular Age of Gods slot game series. Once you make your first payment, you will then get a further 180 spins for the same products. On the whole, this makes the Casino.com welcome deal one of the best bonuses on the market. Of course, there are a few terms and conditions attached to these offers, which are worth looking at in detail. To qualify, your first transaction must be at least £20, and if you pay in more than £100, you will still only receive a maximum of £100 in bonus funds. For this to turn into real cash that you can withdraw, you must wager the money in your 'promotions wallet' 40x over. This means that if you receive an extra £100, you'll need to wager at least £4,000 before you complete the requirements. Any winnings from your free spins will need to be wagered 20x before they become real money as well. You should also be aware that on slot games, you may only bet a maximum of £5 at a time. On all other games, this limit is 10% of the bonus amount.

Casino.com Bonus Code Not Applicable
Bonus Type Deposit Match
BestCasino.co.uk Rating
4.5/5
BestCasino.co.uk Offer Claim the Casino.com Bonus Here!
Bonus Terms & Conditions Find the Bonus Terms Here!

Full T&Cs apply. *New customers. Spins: 20 on registration, 180 after deposit, winnings given as bonus funds, 20x wagering. Spins and bonus wagering on Age of the Gods games only. Welcome bonus: £20 min deposit, max bonus £100, wagering 40x. Game weighting applies. Betting limits: slots - £5 all other games – 10% of bonus amount. T&Cs apply

Are all of the games available on mobile?

There is good and bad news when it comes to the Casino.com mobile options. For iOS users, there is a downloadable app available from the App Store. As long as your device is running on iOS 9.0 or later, you will be able to use this sleek, small-screen version of the site. The navigation is intuitive and importantly, the buttons have been made nice and big to avoid fumbling around with touch screens and fat fingers. Unfortunately, there is no Casino.com app for Android users yet. But, fear not, because no matter what smartphone or tablet you are using, the site is also available to play through your browser, with a large proportion of the products optimised for all device types. Head over to our mobile casino guide to compare with the offerings from other operators.

What kind of live games are there?

Just as with the slots and table games, the Casino.com live casino comes from Playtech. This means that players can enjoy the real-dealer roulette version of the Age of the Gods slot franchise, as well as a whole host of other excellent titles. The experienced croupiers are some of the friendliest in the business, and the relaxed atmosphere that they help to create marks the suite out as one of the greatest if you look for ambience and fun when you are gambling online. If, however, you would like to experience something else, you will find that the majority of the top live casinos feature products from the industry-leader, Evolution Gaming.

The main Casino.com live gaming lobby, with top games displayed.

What payment methods can I use?

Just as important as what products are on offer at a gambling site are the different payment methods available. If an operator only accepts one or two, then many punters will be forced to take out debit cards or online accounts simply in order to play. Thankfully, this is not the case here. Instead, you can use any one of 12 methods to complete transactions. Each one comes with its own limits and processing times. The good news here is that there are no Casino.com fees imposed, no matter how you choose to deposit or withdraw from your player account. We recommend that you consider using PayPal when you gamble online, as this service has excellent security and allows you to pay without sharing your bank details with the recipient.

Payment Method Deposit Min *Deposit Max **Withdrawal Timeframe
Credit/Debit Cards £20 £25,000 1 – 3 business days
PayPal £10 £10,000 Instant
Boku Pay by Mobile £5 £30 Not Available
Skrill £10 £35,000 Instant
Paysafecard £10 £250 Not Available
Neteller £10 £250 Instant
Bank Transfer £20 £10,000 1 – 3 business days
entropay £20 £10,000 Not Available
ecoPayz £20 £10,000 1 – 3 business days

*Maximum Deposit limit per transaction

**These processing times are given as an indication only. Waiting time may vary over time, and you should factor in a few extra days when budgeting to allow for delays.

Is Casino.com safe and secure?

Safety is perhaps the most important factor to consider when choosing a gambling site. We can assure you that Casino.com is an incredibly safe operator. It is fully licensed by the UK Gambling Commission, as well as holding an additional gambling licence from the Gibraltar Gambling Commissioner. The website is protected from hackers and malware by the latest encryption technology, so that any payments and personal details that are put into the site or held by the company are kept far from the reach of fraudsters and thieves. In addition, the operator clearly has players' welfare in mind, committing to responsible gambling initiatives and proudly supporting a number of gambling charities, such as GamCare and GamStop.

What is the customer support like?

While we do not expect that you will experience many problems with a quality gambling site like this, it is always good to know that there is a safety net in case you may need one. There is 24/7 email support offered by the site, and we found that while carrying out our Casino.com review, responses were always quick. You can also give the team a call on the freephone number listed listed further up the page. The bad news is that there is no FAQs section or live chat. This is a real shame, as small queries can often be best answered quickly using these features.

Is there anything unique about the site?

The main thing that sets the site apart from the majority of its competitors is that a download is available. This means that you can save the software to your PC and access the Casino.com games straight from your desktop rather than going through your browser. While it is a rare feature, and often seen as a little old-fashioned these days, offering a download like this can only benefit players. You can still access everything through the browser if you so choose, but for those among you who like to install separate programs for their gaming, this is one of the few operators out there that will still let you do so. Downloading and installing the software only takes five quick steps, and shouldn't take you more than a few minutes.

What are the best slots at Casino.com?

Some of the Casino.com games are among the most popular in the UK, carrying a wide variety of Playtech titles. Recently, the operator also announced a deal with NetEnt, meaning that the library is growing. You can click to read some reviews of the best games available at the site below.

Conclusion – Straightforward and Slick Site

The conclusion of our Casino.com review is a simple one: it’s a great place to gamble at online. The games selection is varied, and full of quality graphics and gameplay. There are a few small drawbacks. Perhaps the biggest is that there is no live chat or FAQs offered. So, if you need help, you have to email or phone the customer support team. Having said this, problems are scarce, and the staff members are very helpful. However, the stylish and easy-to-use website more than makes up for these small negatives. Feel free to also check out reviews of the UK’s best online casinos.

GAME SELECTION 214 slots 55 table games & more
SOFTWARE PROVIDER Playtech, NetEnt
Bonus 100% up to £100 + 200 free spins
Payment Methods Visa, mastercard, Maestro, PayPal, Skrill, Neteller, Boku, ecoPayz, Entropay
Bonus Codes No code needed
Licence and Audits UK Gambling Commission Thawte