Our In-Depth Casino Heroes Review

Dear reader, we regret to inform you that Casino Heroes no longer accepts players from the UK!

This Casino Heroes has found something a little different. You are not just a punter here, but an intrepid adventurer, faced with a series of terrifying adversaries to battle and defeat. We’ve not come across a loyalty scheme quite like it before, and we have to say that we instantly liked it. Read on to take a look at the game selection, the Casino Heroes app, promotions, software, security, and point out what makes this operator stand out.

Reasons to choose Casino Heroes:

  • Fully Licenced Operator UK Gambling Commission
  • Promotes Responsilble Gambling GamCare, Gamble Aware
  • Fast and Safe Transactions SSL Encryption
Bonus for January 2020:
100% up to £50minimum deposit of £10
VISA + 6 more payment options Mastercard Trustly Zimpler Skrill ecoPayz Neteller

Full T&Cs apply.New accounts only. Min. £10 deposit, debit/credit card and PayPal only. 50x wagering, game contributions vary. Max. stake applies. 7-day expiry. 18+. BeGambleAware.org.

The Lowdown on Casino Heroes

The casino has gone through a series of changes since its inception in 2014. The new style website has been available for UK users since September 2017. The casino was originally set up by the founder of both Happy Bingo and Casumo. It is now run by Tomas Backman, who seems to be taking it from strength to strength. It has grown in popularity with users and has garnered some attention from the critics as well. It has won two awards from EGR in the Rising Star Category, was voted Casino Product of the Year at the Global Gaming Awards in 2018 and was shortlisted for the EGR Marketing and Innovation awards. For such a young casino, this list of awards and nominations is very impressive. It can take a long time before new operators find themselves in the spotlight.

Contact Operator Details Games Compatibility
Phone: Not available Company: Hero Gaming Ltd. Slots: 547, Starburst, Thundershock 2, Hugo . PC / Notebook: Instant
Email: support@casinoheroes.com Headquarters: 53/4, Sir Adrian Dingli Street, Sliema, Malta Roulette: 37, English Roulette, European Roulette . iPhone iOS 8.0 or later
Live Chat 9am – midnight Licensing: UK Gambling Commission Blackjack: 67, Blackjack European, Double Exposure . iPad iPads and iPod Touch
Contact Form Not available Licence Number: 326623 Video Poker: 15, Jacks or Better, Deuces Wild . Androidmin. 3.0 (Honeycomb)
Callback Service Not available Technical Audits: eCOGRA Other Games: 33, Red Dog, Carribean Stud . Windows Phones: Web-app

To provide you with the most user-centric Casino Heroes review on the web today, we have constructed this page in a question and answer type form, consisting of some of the most commonly asked questions from our dedicated readership, which includes some of the top casino players in the UK.

Frequently Asked Questions

What are the Casino Heroes games like?

Every time that you play one of the Casino Heroes games, you are effectively playing two at once. Underneath, this is a traditional online casino. But above that, you are cast as a hero, exploring and fighting your way through a mythical land. Playing any one of the roughly 700 games will add to your progress bar, bringing you nearer to a new boss level. Defeating the boss will earn you certain rewards and bonuses. The vast majority of your time on the site will be like any other casino, though, so the games on offer matter a lot. The range is smaller than some other casinos, but it still provides plenty of choice. In terms of slots, there are player favourites like Gonzo's Quest and Jumanji. All of the games are top-quality, coming from industry leaders like Yggdrasil and Play'n GO. There are, of course, also more traditional table games, roulette wheels, and arcade games. Again, the range is good, and the quality is excellent. But if this collection isn't heroic enough for you, check out Grand Ivy, which has one of the best ranges of table games out there.

View of the Casino Heroes games main page

In-game action from the Jumanji slot game, available at Casino Heroes

Are there any good Casino Heroes promotions?

Aside from the overall theme of the site, which does add something special to the experience, there are also Casino Heroes promotions, especially for new users. Across your first four deposits, the casino will match your deposits 100%, up to a total of £400, and give you 200 free spins to boot. This may not be the biggest cash bonus in the market, but it's a pretty good one when all of the restrictions are considered. You are required to wager the bonus and initial deposit 40x before it is available to withdraw. If you are fed up with harsh restrictions on bonuses, then head over to PlayOJO and check out their fair play free spins bonus.

Casino Heroes Bonus Code Not Applicable
Bonus Type 100% Deposit Match
BestCasino.co.uk Rating
4.0
BestCasino.co.uk Offer Claim the Casino Heroes Bonus Here!
Bonus Terms & Conditions Find the Bonus Terms Here!

Full T&Cs apply.New accounts only. Min. £10 deposit, debit/credit card and PayPal only. 50x wagering, game contributions vary. Max. stake applies. 7-day expiry. 18+. BeGambleAware.org.

Is there a Casino Heroes app for gaming on the go?

Fans of Apple will be glad to hear that there is a dedicated Casino Heroes app available for download. Unfortunately, there isn't yet one for Android users, which is not ideal. Many of the games are able to be played directly through your browser on a phone or a tablet, but this is not the case for all Casino Heroes games. The Android users among us sincerely hope that this bias will be fixed, and soon!

What about live casino gaming?

If you are a little bored of pretending to be a hero, or of spinning the reels in endless slot games, then fear not, for there are other options. The live casino games are provided by Evolution Gaming, who always deliver excellent gameplay and professionalism in all of their games, along with software darlings NetEnt. The choice of games is excellent as well, making this one of the best live casino destinations in the UK market right now. You can choose between a range of roulette, blackjack, poker, and baccarat games, as well as the Dream Catcher money wheel, if you're feeling tired of the old favourites.

What payment methods are accepted?

Visa, MasterCard, Neteller, Trustyly, Skrill, and ecoPayz are all accepted. All payments are protected by the latest encryption software, ensuring your data is safe at all times. In addition to this, the website is protected against malware and viruses.

How safe is the casino?

As with all casinos that we review, Casino Heroes holds a licence from the UK Gambling Commission, as well as holding a gaming licence from the Malta Gaming Authority. With strict codes of practice imposed by both, users can rest easy whenever they see that a casino holds these licences. The UKGC monitors operators closely, making sure that no shady dealing is going on, and that all standards are maintained constantly.

Do I need to download any Casino Heroes software to play?

The simple answer is no. All of the Casino Heroes games are available to play directly through your browser. However, for some of them, you will need to have your Flash Player up to date, as not all of them have been set up using HTML5. This newer form of coding is becoming more and more common throughout the industry, and instant play is definitely the way things are going, thankfully!

How does the customer support stack up?

As with most new casinos, there is no number that you can call for assistance, so your best bet for getting in touch with the casino staff is through the live chat. It is available between 9am and midnight daily. You can also send an email, but as you are unlikely to receive a response outside of office hours, we can't think of many situations where this would be preferable to using the live chat service. The staff are friendly and knowledgeable and were able to help us with small issues very easily.

Is there anything unique about the casino?

The real twist with this casino is the overall theme of the site. Nowhere else lets you pose as an adventurer while you play casino games. We are massive fans of the concept, because anything that breathes new life into the layout of casino websites is a welcome thing. Plus, the idea is fun, and the cartoon graphics are excellent. We would, however, temper this enthusiasm, and say that most of your time on the casino website will be spent playing games as normal, so if you are looking for an adventure game, an online casino still isn't really the best place for you to look.

What are the best slots at Casino Heroes?

The slot selection at Casino Heroes has hundreds of different titles to choose them. Among less-known avant-garde titles are all of the hits. Players can find just about every one of the UK’s most popular casinos at this site. Whether you fancy yourself a fan of Starburst, Gonzo’s Quest, Mega Moolah or Dead or Alive, Casino Heroes has you covered.

Final Thoughts

Casino Heroes is part of a new trend of gamification, in which online players get both a casino experience and one similar to a video game. Although not everyone’s cup of tea, gamification can add a fun element to your day-to-day or casual play. This operator offers its players a wide selection of payment options that are all secure and safe. If you’re looking for a site that is atypical of most online casinos, perhaps you have found what you were looking for in Casino Heroes.

Game Selection 500+ slots 100+ table games & more
Payment Methods Mastercard, Trustly, Zimpler, Skrill, ecoPayz, Neteller
Bonus 100% up to £50 min £10 deposit
Software Provider NetEnt, Microgaming
Bonus Codes Not necessary, simply follow the link
Licence and Audits UK Gambling CommissioneCOGRA