A Comprehensive Casino.com Review
The domain name couldn’t be more fitting if it tried; Casino.com is all about bringing you, the player, great games online. In our review, we’ll test the website, the selection of products available, as well as examine the details of the welcome bonus and all security measures used to keep you safe while you play. Here are some of the highlights of the site:
- Fully-Licensed Operator UK Gambling Commission
- World-Class Live Gaming from Playtech
- Secure and Easy Payments SSL Encryption
New customers. Min. deposit £20. 40 free spins on first deposit. 160 free spins after first deposit (20 per day). Max win £100. 20x wagering. Deposit bonus 40x wagering. Expires 30 days from issue. Eligibility, game, platform and payment restrictions apply.
Background to the Company and Site
The domain is run by the industry giant, Mansion Europe Holdings Ltd, which also operates Mansion Casino. This means that the company behind the site brings years of experience and has several major awards to its name, including Online Casino Operator of the Year 2018 at the International Gaming Awards. Casino.com started out life as a marketing site before being bought over and transformed into a one-stop shop for slots and table games in 2007.
The operator is all about no-nonsense gaming whenever possible, and the website shows this aim throughout. The branding and colour-scheme are pleasant on the eyes, but not too distracting. There are a few photos of beautiful women adorning the top banners, which isn’t exactly necessary. However, in the gambling industry, we still have to accept some use of the “sex-sells” approach to marketing.
Contact | Operator Details | Games | Compatibility with devices |
---|---|---|---|
Telephone: 0800 901 2483 | Company: Mansion Europe Holdings Ltd | Slots: 214 slots, 57 jackpots | . PC / Notebook: Download, Instant |
E-mail: support@casino.com | Company headquarters: Suite 901, Europort, Gibraltar GX11 1AA | Roulette: 21, Age of the Gods Roulette, 3D Roulette | . iPhone iOS 9.0 |
Live Chat: Available | Licensing: UK Gambling Commission | Blackjack: 15, Blackjack Pro, Blackjack Switch | . iPad iOS 9.0 |
Contact Form: Not Available | Licence Number: 39448 | Video Poker: 16, Jacks of Better, 2 Ways Royal | .Android Not Available |
Callback Service: Not Available | Technical Audits: Thawte | Other Games: 3 Card Brag, Sic-Bo, Baccarat | . Windows Phone: Not Available |
We have been inundated with queries about the operator as it grows in popularity across the UK. So, now that we have had a chance to carry out our full Casino.com review, we went through the entire online casino review UK process and we have answered some of the most frequently asked questions below.
Frequently Asked Questions
Is there a decent Casino.com bonus?
UK residents over 18 years old can enjoy a Casino.com bonus of 100% match up to £100 on their first deposit on the site. As soon as you register, you will also receive 20 free spins to be used on any of the popular Age of Gods slot game series. Once you make your first payment, you will then get a further 180 spins for the same products. On the whole, this makes the Casino.com welcome deal one of the best bonuses on the market. Furthermore, this is one of the best no deposit bonus casino sites, but even these promotions have terms and conditions, so be careful. To qualify, your first transaction must be at least £20, and if you pay in more than £100, you will still only receive a maximum of £100 in bonus funds. For this to turn into real cash that you can withdraw, you must wager the money in your 'promotions wallet' 40x over. This means that if you receive an extra £100, you'll need to wager at least £4,000 before you complete the requirements. Any winnings from your free spins will need to be wagered 20x before they become real money as well. You should also be aware that on slot games, you may only bet a maximum of £5 at a time. On all other games, this limit is 10% of the bonus amount.
Casino.com Bonus Code | Not Applicable |
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Bonus Type | Deposit Match |
BestCasino.co.uk Rating | |
BestCasino.co.uk Offer | Claim the Casino.com Bonus Here! |
Bonus Terms & Conditions | Find the Bonus Terms Here! |
New customers. Min. deposit £20. 40 free spins on first deposit. 160 free spins after first deposit (20 per day). Max win £100. 20x wagering. Deposit bonus 40x wagering. Expires 30 days from issue. Eligibility, game, platform and payment restrictions apply.
Are all of the games available on mobile?
There is good and bad news when it comes to the Casino.com mobile options. For iOS users, there is a downloadable app available from the App Store. As long as your device is running on iOS 9.0 or later, you will be able to use this sleek, small-screen version of the site. The navigation is intuitive and importantly, the buttons have been made nice and big to avoid fumbling around with touch screens and fat fingers. Unfortunately, there is no Casino.com app for Android users yet. But, fear not, because no matter what smartphone or tablet you are using, the site is also available to play through your browser, with a large proportion of the products optimised for all device types. Head over to our mobile casino guide to compare with the offerings from other operators.
What kind of live games are there?
Just as with the slots and table games, the Casino.com live casino comes from Playtech. This means that players can enjoy the real-dealer roulette version of the Age of the Gods slot franchise, as well as a whole host of other excellent titles. The experienced croupiers are some of the friendliest in the business, and the relaxed atmosphere that they help to create marks the suite out as one of the greatest if you look for ambience and fun when you are gambling online. If, however, you would like to experience something else, you will find that the majority of the top live casinos feature products from the industry-leader, Evolution Gaming.
What payment methods can I use?
Just as important as what products are on offer at a gambling site are the different payment methods available. If an operator only accepts one or two, then many punters will be forced to take out debit cards or online accounts simply in order to play. Thankfully, this is not the case here, and Casino.com is even among the best MuchBetter casinos online that allow mobile billing through your smartphone. Instead, you can use any one of 12 methods to complete transactions. Each one comes with its own limits and processing times. The good news here is that there are no Casino.com fees imposed, no matter how you choose to deposit or withdraw from your player account. We recommend that you consider using PayPal when you gamble online, as this service has excellent security and allows you to pay without sharing your bank details with the recipient. Instant banking is another popular method, as it allows higher deposit limits and, for example, Casino.com is one of the best Citadel casino sites for UK players, while a bank transfer via Trustly is almost instant as well.
Payment Method | Deposit Min | *Deposit Max | **Withdrawal Timeframe |
---|---|---|---|
Debit Cards | £20 | £25,000 | 1 – 3 business days |
PayPal | £10 | £10,000 | Instant |
Skrill | £10 | £35,000 | Instant |
Paysafecard | £10 | £250 | Not Available |
Neteller | £10 | £250 | Instant |
Bank Transfer | £20 | £10,000 | 1 – 3 business days |
Payz | £20 | £10,000 | 1 – 3 business days |
*Maximum Deposit limit per transaction
**These processing times are given as an indication only. Waiting time may vary over time, and you should factor in a few extra days when budgeting to allow for delays.
Is Casino.com safe and secure?
Safety is perhaps the most important factor to consider when choosing a gambling site. We can assure you that Casino.com is an incredibly safe operator and, for instance, it is one of the most reputed and reliable UK Neosurf casino sites using SSL encryption for their cashiers. It is fully licensed by the UK Gambling Commission, as well as holding an additional gambling licence from the Gibraltar Gambling Commissioner. The website is protected from hackers and malware by the latest firewall technology. In addition, the operator clearly has players' welfare in mind, committing to responsible gambling initiatives and proudly supporting a number of gambling charities, such as GamCare and GamStop.
What is the customer support like?
While we do not expect that you will experience many problems with a quality gambling site like this, it is always good to know that there is a safety net in case you may need one. There is 24/7 email support offered by the site, and we found that while carrying out our Casino.com review, responses were always quick. You can also give the team a call on the freephone number listed listed further up the page. Another alternative is to use the live chat support feature, which is very useful for immediate contact. So, if you are in a hurry, please use the live chat. Additionally, the FAQ section is another alternative place to find information about many important topics.
Is there anything unique about the site?
The main thing that sets the site apart from the majority of its competitors is that a download is available. This means that you can save the software to your PC and access the Casino.com games straight from your desktop rather than going through your browser. While it is a rare feature, and often seen as a little old-fashioned these days, offering a download like this can only benefit players. You can still access everything through the browser if you so choose, but for those among you who like to install separate programs for their gaming, this is one of the few operators out there that will still let you do so. Downloading and installing the software only takes five quick steps, and shouldn't take you more than a few minutes.
What are the best slots at Casino.com?
Some of the Casino.com games are among the most popular in the UK, carrying a wide variety of Playtech titles. Recently, the operator also announced a deal with NetEnt, meaning that the library is growing. You can click to read some reviews of the best games available at the site below.
Conclusion – Straightforward and Slick Site
The conclusion of our Casino.com review is a simple one: it’s a great place to gamble at online. The games selection is varied, and full of quality graphics and gameplay. There are a few small drawbacks, such as the slower response time of the customer supportt. So, if you need help, you have to email or phone the customer support team. Having said this, problems are scarce, and the staff members are very helpful. However, the stylish and easy-to-use website more than makes up for these small negatives. Feel free to also check out reviews of the best online casino UK sites.