A Casumo Casino Review
This Casumo review aims to answer the most commonly asked questions about the operator on the internet, quickly and clearly. We’ll focus on the site’s games library, bonus options, player protection and security. In short, this page will teach you everything you need to know in order to decide if this operator is worth your time and money.
Casumo stands out because it is a:
- Fully Licenced Operator UK Gambling Commission
- Promotes Responsible Gambling GamStop, GambleAware
- Fast and Safe Transactions SSL Encryption
Full T&Cs apply. New customers. Opt-in required. 20 Bonus Spins on "Sahara Riches Cash Collect" at 10p per spin and 100% Deposit Bonus up to £25 on first deposit (payment method and play restrictions apply). Min. deposit £10. 30x wagering for Bonus Spins and Deposit Bonus (game weighting applies). Max. £5/spin or £0.50/line. 30 days expiry. Please gamble responsibly • BeGambleAware.org • T&Cs apply
Information about the Operator
Casumo was founded in 2012 by Oscar Simonsson and Razmus Svenningson. The Scandinavian origins of the company are represented through the fun yet sleek and simple design of the site. Now based in Malta, Casumo has gone from strength to strength and has plans to open a sportsbook. It has won multiple awards, including the 2013 Rising Star at the EGR Awards, the Mobile Casino Product of the Year in 2015 and Online Casino Operator of the year at the 2019 IGA awards.
The welcome bonus at Casumo sits comfortably in the middle of the industry standard. It is neither too difficult to acquire nor too small a benefit to bother with. Additionally, players can benefit from regular promotions and tournaments to encourage a sense of community and enhance the fun. It is also one of the top Pay N Play online casinos for UK players, and it offers an excellent catalogue of games. The game selection at Casumo comes from the best software developers in the iGaming industry and is constantly being updated with the latest and greatest releases. The site offers an excellent roster of table games, a wonderful live dealer suite and some of the best bonus slots in the UK.
| Contact | Operator Details | Games | Compatibility with devices |
|---|---|---|---|
| Telephone: Not available | Company: Casumo Services Limited | Slots: 800+ slots, 59 jackpots | . PC / Notebook: Instant |
| E-mail: hey@casumo.com | Company headquarters: Unicorn Centre Triq L-Uqija Ibragg, Swieqi SWQ 2335 | Roulette: 15, Monopoly Roulette Tycoon | . iPhone iOS 8.0 or later |
| Live Chat: 24/7 | Licensing: UK Gambling Commission | Blackjack: 19, Double Xposure | . iPad Available |
| Contact Form: Not available | Licence Number: 39265 | Video Poker: 20+, Deuces & Joker Poker | .Android Min 3.0 (honeycomb) |
| Callback Service: Not available | Technical Audits: eCOGRA | Other Games: Punto Banco, Red Dog | . Windows Phone: Web app |
Now for the part you’ve been waiting for, here come your top Casumo questions, asked and answered. We’ve selected the most interesting and commonly asked questions to investigate further, so scroll on down to see if your burning questions are addressed here in our FAQ section.
Frequently Asked Questions
What is the Casumo welcome bonus?
The Casumo bonus options are varied and appealing to players of all levels, from the most timid of beginners to the most confident high roller. First of all, let’s address what you’re here for, the Casumo welcome bonus. In simple terms, the casino will double the amount you deposit, up to £25, and give you 20 free spins on Book of Dead. Your money must be wagered (bet on games) 30 times before the bonus amount becomes yours to keep and it’s worth checking the wagering contributions before choosing which games to play in this time. Information on game contributions can be found in the T&Cs. No bonus codes are necessary and if this doesn’t sound like a good deal to you then you do not have to accept it. You are more than welcome to join the casino and decline the welcome bonus offered. There are plenty of opportunities to avail of promotions after joining such as weekly tournaments.
| Casumo Casino Bonus Code | Not Applicable |
|---|---|
| Bonus Type | 100% match bonus + free spins |
| BestCasino.co.uk Rating | |
| BestCasino.co.uk Offer | Claim the Casumo Casino Bonus Here! |
| Bonus Terms & Conditions | Find the Bonus Terms Here! |
Full T&Cs apply. New customers. Opt-in required. 20 Bonus Spins on "Sahara Riches Cash Collect" at 10p per spin and 100% Deposit Bonus up to £25 on first deposit (payment method and play restrictions apply). Min. deposit £10. 30x wagering for Bonus Spins and Deposit Bonus (game weighting applies). Max. £5/spin or £0.50/line. 30 days expiry. Please gamble responsibly • BeGambleAware.org • T&Cs apply
Are the Casumo Casino games available on mobile?
Yes, the Casumo games are available on mobile. In fact, there is a downloadable Casumo app for iOS and Android to enhance your experience playing on the go. Unlike many other apps of its kind, this one still manages to offer an extraordinary number of games, more than 850. It was this app that won the Mobile Casino Product of the Year award in 2015, though nearly the same gaming experience is available to players who prefer not to download apps. If you’d rather save space, then you’ll be glad to know the site is 100% mobile optimised and is even considered one of the best pay-by-SMS online casinos in the UK. You won’t miss out on any of the great designs, games on offer or bonuses should you choose to play from your smartphone or tablet.
What kind of live games are there
The Casumo live casino is very well stocked and includes several unique titles along with the popular variants it is famous for. Evolution Gaming has followed the success of its rainbow wheel game, Dream Catcher, with more live host titles including Topwheel Treasures and Monopoly Live. If you’re a regular online casino visitor, chances are you recognise the name Evolution. That’s because this company has proven itself time and again to be the very best in the industry. The streaming quality, dealer friendliness and professionalism and choice of games are unparalleled so you can be sure that an operator offering this live dealer suite is also at the top of its game.
What payment methods are there?
The Casumo payment methods are nothing to get too excited about, though the operator has made sure to only include companies with a proven record of safety and reliability. You might notice that PayPal is missing from the list below, though eWallets Skrill and Neteller should help fill that position. We’ve found the most vital details when it comes to deposits and withdrawals at this casino so you can decide which will best suit your needs. As you can see, Neteller allows for the highest withdrawals and has the shortest processing time.
| Payment Method | Deposit Min | *Deposit Max | Withdrawal Timeframe |
|---|---|---|---|
| Visa | £10 | £5,000 | 1 – 5 business days |
| Mastercard | £10 | £5,000 | 1 – 5 business days |
| Skrill | £10 | £10,000 | 1 – 3 business days |
| Neteller | £10 | £20,000 | 1 – 3 business days |
| paysafecard | £10 | £1,000 | – |
| Bank transfer | £10 | None listed | 1 – 3 business days |
*Maximum Deposit limit per transaction
Is Casumo casino safe and secure
This question is easy to answer if you know what to look for. First of all, at any online casino in the UK the most important thing is a licence from the UK Gambling Commission (UKGC). This is usually prominently displayed in the footer of each page, alongside the logos of player protection authorities, such as GambleAware, which Casumo is associated with. These relationships are mandated by the UKGC to enhance player safety. Security is further enhanced by the use of SSL data encryption technology to hide your personal and banking details. Fairness is also tightly monitored through regular audits of RNG software and RTPs (return to player rates).
How is the customer support?
The customer support at Casumo is certainly a cut above the industry standard, though there is room for improvement. We certainly appreciate that live chat is available 24/7 which is rarer than we would look at casino sites. Our dealings with the support team have all been friendly, prompt and helpful. Though there is no phone call option, players with larger problems or complaints can address these through an email which is also likely to receive a prompt, helpful response. The site’s FAQ section is worth checking before you reach out to the team however, as most of the queries we came up with were addressed there. Overall, we were more than happy with the customer support at Casumo.
What's so special about Casumo casino
The main thing we find ‘special’ about Casumo is the website. The design is beautiful to look at, the navigation is intuitive and easy to understand. You can sort through the games by developer and the page can be instantly translated into seven different languages. The key to any successful casino site once security has been taken care of is the games. earlier we mentioned how great the game selection is at Casumo and we’d say the customer support is pretty great as well. For something extra special, peruse the Top Lists section of the games browser, you will find a section called Only At Casumo. This is a list of games that are 100% exclusive to this casino and cannot be found anywhere else.
Which are the best slots at Casumo Casino?
The best slot games at Casumo are hard to narrow down as it is very dependant on personal tastes. Some of us love anything from Microgaming while others prefer the special features and amazing graphics from Yggdrasil. Our expert online casino reviews offer many options for different tastes but when it comes down to the top Casumo slots, there are a few we agree upon as a team, you can find some of these reviewed by clicking on the icons below.
Conclusion – A Near Flawless Experience
You might have noticed throughout the text, we had to hold ourselves back from recommending this casino too highly. It is rare to come across a site that is as beautifully and carefully designed as the games it holds. We couldn’t be happier with Casumo as an operator, though perhaps some slightly less stringent wagering requirements would be nice. The games on offer are nothing short of the best available and we can assure you that this site is safe and secure. If you’re not sure about Casumo, feel free to check out our list of the UK’s top casino sites.
| GAME SELECTION | 800+ slots, 60 table games & more |
|---|---|
| SOFTWARE PROVIDER | Microgaming, Yggdrasil |
| Bonus | 100% Up to £25 + 20 Free Spins |
| Payment Methods | Visa, Mastercard, Neteller, Skrill, paysafecard, Bank transfer |
| Bonus Codes | Not Applicable Simply click the link |
| Licence and Audits | UKGC, eCOGRA |