A Genting Casino Review
In this Genting Casino review, we’ll be taking a close look at the operator and all its features and functions. All of this will help you decide whether this casino is worth your time and money, determine if it is safe and secure and discover what sets Genting apart from the crowd. If there’s any particular section you’re keen to jump straight to, you can do so following the navigation below.
But first, here are some of the casino’s finest points:
- Carries a Licence from the UK Gambling Commission
- Top-Class Encryption Software to Protect Your Data
- Competitive Welcome Bonus for all New Players
*100% Bonus: 20x wagering on combined deposit and bonus total (% game weightings and play restrictions apply). Max bonus bet £5 (£10 live casino) 15 days to accept, 40 to complete. £5 bonus: After deposit bonus wagered, selected games only. 1x wagering, 7 days to accept, 7 to complete, max withdrawal from winnings £100. T&Cs apply.
Background to the Operator
Genting Casino is owned by parent company, the Genting Group, which was founded in Kuala Lumpur, Malaysia in 1965. Since its founding, the company has established luxury land-based casinos throughout the four corners of the globe. Its native Malaysia is home to the Resorts World Genting, a lavish hill resort owned by the company which features a concert venue, theme park, and, of course, a casino. In 2016, the company revealed its plans to build a resort in Miami, Florida, which will be home to the world’s biggest swimming pool. Needless to say, the Genting Group deals in all things larger than life, but how does the online casino measure up to its land-based counterparts?
| Contact | Operator Details | Games | Compatibility |
|---|---|---|---|
| Telephone: N/A | Company: Genting Casinos UK Limited | Slots: 200 slots, 28 jackpots | . PC / Notebook: Instant |
| Email: support@gentingcasino.com | Company headquarters: Genting Club Star City, Watson Road, Birmingham, England, B75SA | Roulette: 4, 3 Wheel Roulette | . iPhone iOS 9.0 |
| Live Chat: Yes | Licensing: UK Gambling Commission | Blackjack: 1, Blackjack | . iPad Available |
| Contact Form: Not Available | Licence Number: 1519689 | Video Poker: 4, Jacks or Better | .Android Min 3 (Honeycomb) |
| Callback Service Available | Technical Audits: eCOGRA | Other Games: Available | . Windows Phone: Not Available |
In the following section we will address many of the most frequently asked questions about Genting Casino, including a breakdown of which games are available on the site, the details of the welcome bonus, and whether or not the games can be played via casino apps.
Frequently Asked Questions
What is the welcome bonus?
Straight away, the Genting Casino welcome bonus looks impressive. After all, who could say no to £1,500? If you’re a seasoned online casino player, however, you’ll know that there’s no such thing as a free lunch and that wagering requirements can make or break the quality of a bonus. In the case of Genting, you will have to wager 50x before you can make a withdrawal, which is on the heftier side of standard in our experience. You’ll have 30 days within which to meet these requirements, otherwise all bonus funds will become void. Definitely something to be wary off before you start laying down your cold, hard cash. Unlike many welcome bonuses that are triggered with the first deposit automatically, Genting allows 15 days within which for players to opt into the bonus. This, we feel, is actually a pretty nice touch. It allows players to really get acquainted with the terms and conditions and proceed safely knowing all the facts with no nasty surprises. Once you choose to opt in, the 30-day clock will start ticking. If you do not opt in within the 15-day timeframe, you will no longer be able to avail of the offer.
| Bethard Casino Bonus Code | Not Applicable |
|---|---|
| Bonus Type | Deposit match, free spins etc… |
| BestCasino.co.uk Rating | |
| BestCasino.co.uk Offer | Claim the Genting Casino Bonus Here! |
| Bonus Terms & Conditions | Find the Bonus Terms Here! |
*100% Bonus: 20x wagering on combined deposit and bonus total (% game weightings and play restrictions apply). Max bonus bet £5 (£10 live casino) 15 days to accept, 40 to complete. £5 bonus: After deposit bonus wagered, selected games only. 1x wagering, 7 days to accept, 7 to complete, max withdrawal from winnings £100. T&Cs apply.
Are the Genting Casino games available on mobile?
Mobile gameplay is quickly becoming the lifeblood of all online casinos legal for UK players, and any operator that doesn’t offer an on-the-go option does so at its peril. In this instance, Genting really knows how to compete. In addition to providing a dedicated app that can be downloaded on both Apple and Android devices, its site is also fully optimized for mobile. This means that you can play at this operator from your mobile browser, regardless of brand or operating system, and still enjoy a thrilling casino experience. As with most mobile casinos, the library is condensed in both the browser and app. You’ll be able to access only half of what is on offer on the desktop site, but this is not unusual when it comes to roaming gameplay.
What kind of live games are there?
The live suite at Genting Casino is powered, in part, by industry titan Evolution Gaming. This multi award-winning developer is widely regarded as the best in the business when it comes to exciting live fare. Rounding out the suite are titles from Playtech, another star of the live software scene. Thanks to this, you can expect crystal clear streams, charming croupiers, and some of the best, exclusive titles available online. Chief among these is Evolution’s Wheel of Fortune-esque game, Dream Catcher, which allows you to partake in some serious game show-styled fun. You’ll also have the option of playing games streamed live from many of Genting’s illustrious land-based establishments.
What payment methods are there?
The payment options at Genting Casino are quite basic, barely meeting the standard expectations and remaining somewhat limited. Commonly accepted methods like debit cards are available, as expected. However, it's worth noting that this operator does not offer PayPal, which is an obvious drawback for those looking for PayPal casino sites. If you favour e-Wallets as a payment option, you’ll have to settle for Skrill. One thing that Genting has working in its favour (at least where UK players are concerned) is that it allows you to make deposits into your account from any of the company’s land-based casinos. However, if you prefer the low-stakes style of gaming, you could try the best £5 deposit bonus for UK players instead, as Genting allows you to make a single transaction of at least £10.
| Payment Method | Deposit Min | *Deposit Max | **Withdrawal Timeframe |
|---|---|---|---|
| Skrill | £10 | £30,000 | Instant |
| Visa | £10 | £5,500 | 2-5 business days |
| Mastercard | £10 | £5,500 | 2-5 business days |
| Bank Transfer | £20 | £100,000 | 2-5 business days |
*Maximum Deposit limit per transaction
** These times are given as an indication only and may vary from transaction to transaction. If you are concerned that a payment is taking longer than expected, contact the casino and your payment company.
Is Genting Casino safe and secure?
On this site we will never recommend a casino unless they are safe and secure, with the appropriate licences and accreditations to prove it. Genting Casino is no exception and is as safe as they come. It bears a licence from the UK Gambling Commission, which is the official state regulator all gambling institutions in the United Kingdom must abide by. Genting’s site is also subject to regular third-party audits, which test the fairness and data security of its games. This means you can play safe in the knowledge that your money and data are secure.
How does the customer support measure up?
Customer support is an essential part of the overall online casino experience and is often overlooked by reviewers and players alike. In the unlikely event that you should run into issues while playing at Genting Casino, it’s important that there’s a dedicated support team available to deal with your queries. Thankfully, the Genting Casino customer support team is available 24 hours a day, 364 days a year (Christmas day is the only day they’re unavailable). The quickest way to get in touch with a representative is through the site’s live chat function. If your issue is less urgent, you can opt to email or call. There’s also an FAQ section on the site, which should always be your first port of call when something goes awry. Admittedly, this was a little bit difficult to locate, which is really the last thing you need when dealing with an issue. To make things easier for yourself, scroll to the footer of the site and click on the site map. From there, you’ll be able to quickly the FAQ and all available support methods.
What's so special about Genting Casino?
Truly the main reason why we would suggest you play with Genting as opposed to another online casino is because of its pedigree and experience. If you’re a player that values proven track records and an air of luxury, you can’t do much better than Genting. With over 50 years of experience in the industry and a name synonymous with luxury resorts worldwide, its status as a classy brand is unmatched elsewhere. Beyond the superficial, there are a number of promotion available that will entice even the weariest player. For starters, you can earn cash just for playing the operator’s games. Each game you play will earn your Genting points, which you can later convert into real money. There’s also a tiered VIP system that can be accessed by meeting certain deposit requirements every month. Though similar promotions can be found just about anywhere these days, we felt Genting put enough of a unique twist on things to warrant a mention in this review.
The best slots at Genting Casino?
When it comes to slots, Genting definitely offers quality over quantity. The 200 slot titles in the operator’s library run the gamut from exciting progressive jackpots like Slots O Gold, to firm favourites like Cleopatra, Kitty Glitter and Da Vinci Diamonds. To learn more about these titles and similar games, click over to the reviews below.
Conclusion – The Gentleman’s Casino
With its illustrious background and flashy trappings, Genting Casino’s biggest selling point is definitely its classy atmosphere. You’re unlikely to find another online casino that so perfectly captures the high-class atmosphere of a land-based resort. Unfortunately, that really is the only major selling point. The game selection and payment methods are slightly disappointing, and the promotions are just on the better side of standard. All in all, this is a thoroughly decent if somewhat unremarkable online casino which will likely appeal most to those who shy away from the more colourful, cartoony aesthetics of other online operators. If this doesn’t appeal to you, feel free to check out our other recommended casino sites.
| GAME SELECTION | 200 slots, 10 of table games & more |
|---|---|
| SOFTWARE PROVIDER | Playtech Evolution Gaming |
| Bonus | 100% up to £1,500 Wager 50x over 30 Days |
| Payment Methods | Visa, Mastercard, Skrill |
| Bonus Codes | No Code Needed |
| Licence and Audits | UK Gambling Commission, eCOGRA |